Connect Google

With Google connected, the agent can read your emails, events, documents, spreadsheets and presentations, and write with your approval.

Who sees this

Google uses your company’s app. An Owner of your organization has to load it once in Organization → Connectors, in Google’s menu. Without it, Google appears for no one. The steps are in Managing connectors.

Connect your account

1. Go to Customize (in the sidebar) and open Connectors.
2. On Discover, find Google and click the + on its card.
3. The Google screen opens. Pick your company account and authorize.
4. Back in nouter, Google shows up under Yours. It works in any conversation, with no re-authorizing.

Choose what the agent can see

When you connect, the window shows Resources to enable. Turn off anything you don’t want to share:

• Gmail Mailbox: read email and, with approval, send or manage messages, drafts and labels.
• Google Drive: all of your Drive, one shared drive, one folder or a single file, picked in one place (the Recent tab shows what you opened last). The agent searches and reads the files there: documents, spreadsheets, presentations and the text of PDFs (a scanned PDF has no text to read). It only sees what you picked: with a folder, the files inside it. A document, spreadsheet or presentation you pick on its own can also be edited, with your approval; in a presentation, its text and speaker notes, and copying, moving or deleting slides. An Office file (a .docx, for example) can be converted to Google’s format with Convert, and the agent uses the copy.
• Google Calendar: read and manage one calendar. For it to also check when a group of up to 50 people is free, choose All calendars visible to me under Availability lookup when you connect (it starts on This calendar only). It only sees the free or busy blocks, never the event details.
• Google Tasks: all your task lists. The agent reads them and, with your approval, creates, edits, completes, moves or deletes tasks and lists. Because they’re personal, a project using it can’t be shared.
• Google Chat Account, Google Chat Conversation and Google Chat Thread: read and post in the company chat.
• BigQuery: query the data in a Google Cloud project. It is for technical people.

Tip

If a resource isn’t enabled in your company’s Google project (Slides, Chat or BigQuery, for example), the agent can’t use it even if you turn it on. Reconnecting doesn’t fix it: ask your admin to enable its API.

If you connected Google before Tasks was available, Google asks you once for access to your tasks to add it. If you connected Calendar before October 30, 2026, Google asks you once for a new permission to check other people’s availability.

If you connected Drive before October 24, 2026, Google asks you once to allow “see and download” your Drive files: it’s what lets the agent read PDFs. It still only sees what you picked.

You can change what the agent sees at any time. See Disconnect an account.

See also

• How connectors work
• Disconnect an account
• Connection problems